How State DOTs Are Unifying Transit Systems with Centralized Platforms
As transit agencies face growing demand, tighter budgets, and more complex rider needs, State Departments of Transportation (DOTs) are leading a quiet revolution: unifying fragmented local transit systems into centralized, intelligent platforms . From rural paratransit and NEMT services to microtransit and demand response, states like Georgia, Indiana, and Michigan are adopting centralized transportation scheduling platforms — like QRyde’s cloud-based solution — to streamline operations, improve service delivery, and maximize funding efficiency. This is more than a digital upgrade — it’s a new model for how public transit can scale across counties and providers without sacrificing local control . The Problem: Fragmentation Across Local Providers Most state DOTs administer funding and oversight for hundreds of local sub-recipients — counties, nonprofits, municipalities, and transportation authorities. But without a centralized platform, each of these providers might operate: On di...